About us
At Pet Pals Parlor, we believe that our furry, feathered, and scaled companions aren't just pets; they're cherished members of our families. Founded with a passion for enhancing the lives of pets and their owners alike, our online store is a haven for all things pet-related.
Our Mission:
Our mission is simple yet profound: to provide top-quality products and exceptional service that enriches the bond between pets and their loving owners. Whether you're a proud dog parent, a devoted cat enthusiast, or an aficionado of more exotic companions, we're here to cater to every pet's needs.
The Pet Pals Parlor Difference:
What sets us apart? It's our unwavering commitment to quality, care, and compassion. Each product in our store is handpicked with meticulous attention to detail, ensuring that it meets our high standards for safety, durability, and pet satisfaction.
A Tail-Wagging Selection:
From stylish accessories to cozy bedding, Pet Pals Parlor offers a diverse range of products to pamper your beloved pets. Whether you're searching for the perfect toy to keep your pup entertained or a luxurious bed to spoil your feline friend, you'll find it all right here.
Community and Connection:
At Pet Pals Parlor, we're more than just a pet store; we're a community of animal lovers united by our passion for all creatures great and small. Follow us on social media to join the conversation, share adorable pet photos, and connect with fellow pet enthusiasts from around the world.
Our Promise to You:
When you shop at Pet Pals Parlor, you can shop with confidence, knowing that you're not just supporting a business – you're joining a family. We're dedicated to providing exceptional customer service and going above and beyond to ensure that you and your pet have a paw-some experience every time.
Join the Pet Pals Parlor Family Today:
Whether you're a seasoned pet parent or welcoming a new furry friend into your home, Pet Pals Parlor is here to support you every step of the way. Thank you for choosing us as your trusted partner in pet care. Together, let's make every day a tail-wagging, purr-fect adventure!
FAQs
What size should I buy?
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.
Can I cancel my order?
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
